THROUGH THE OPENS PROGRAM

OPENS program in Novi Sad for years selflessly shares and supports youth energy. Whether
it is through the festivals, sport activities, education or activism the strength of the youth is
the centre of everything in the city. OPENS program was grounded upon seven pillars for
which we worked towards since the very beginning. The main goal of OPENS is to develop a
free space where young people can be creative, work on their own ideas and use their energy
to bring the action towards the policy makers.

OPENS PILLARS
I Celebration of youth energy
The most impressive event which the team of OPENS organized was the OPENS Festival of
Colours, developed for the International Youth Day. Almost 3.000 young people attended
this event where the city was coloured in the colours of the youth. We had the opportunity to
introduce ourselves to the residents and tourists of the City of Novi Sad with the Opening
Ceremony of the European Youth Capital 2019 and Handover Ceremony of the
European Youth Capital Title to the next Youth Capital – the city of Amien in France. We
organized free concerts with popular music artists. The citizen association ,,Kosnica’’ with
the support of OPENS developed and realized 39 radio shows under the name of ,,Youth
Radio Show – Reengineering’’ which were emitted on national frequency radio of the City
of Novi Sad. The show gathered almost 40 speakers and about 10.000 listeners of all age
groups. Novo Kulturno Naselje Initiative with the OPENS support developed the project
,,Kurbla – Positive Young People’’ where young people were trained to use different types
of video equipment and production to create and invest in educative and informative content.
Programme included almost 400 young people, and there were 10 video TV shows in
different genres.

II Inovation and creativity encouragement
Through this pillar, we encouraged the innovative and creative approach for almost 27.000
citizens and tourists of the City of Novi Sad. Our events included: StartUp-It, multimedia
quiz for the public; Young People – Big Ideas; OPENS district – International Street
Performers Festival of culture, art and sports; and above all, it accomplished the cooperation
with FISE World Series. The Conference of Youth – Innovations and trends was held
with almost the participation of 100 young people and youth organization colleagues who had
the opportunity to hear and try new innovative methods in working with young people.
Through art and multimedia events OPENS succeeded in gathering more that twenty
thousand citizens and tourists of the City of Novi Sad. Thanks to young people from The
School of Music ,,Isidor Bajic’’ the City of Novi Sad even got into the Book of Guinness
World Record.

III Promotion of Europe and its values

Accomplished activities within this pillar gathered more that 35.000 participants. European
Youth Capital and the City of Novi Sad introduced themselves in Vienna, Paris, London,
Warshaw, Berlin, Prague, Moscow, Brussels and New York where they had the opportunity
to call young people and potential partners to visit Novi Sad and be a part of the OPENS
story. Young people actively participated on several international meetings in European
Counsel, European Union and United Nations. The official network of European Youth
Capitals was formed in the City of Novi Sad. Also, cooperation between the City of Novi Sad
and African city of Asuan (African Youth Capital) was developed.

IV Youth Diversity
More than 2.000 participants took part in developing this pillar. Marking the International
Human Rights Day within our ,,OPENS Free Day’’ event, we raised awareness of youth
rights, personal growth and development. First Pride in the City of Novi Sad was organized
and thus strengthened the promotion of diversity about LGBT population in Vojvodina and
the City of Novi Sad. Also, we worked on prevention of gender discrimination and gender-
based violence. We encouraged Roma’s communities through the realization of different
activist programmes and created a guide for inclusion implementation in education.

V Encouragement of youth participation
Through this pillar OPENS gathered more than 5.000 participants. Through various
programmes, educational workshops and activities awareness was raised for the benefits of
volunteering. We created an innovative platform where you could share your knowledge and
experience ,,The Bank of Time’’. We did the first ,,FIBA 3X3 Challenger’’ and we adapted
OPENS Urban Court for sport, recreational and educational activities for young people in
the City of Novi Sad. We marked both the International Volunteer Day and International
Students’ Day with organizing debates at the University. With the Foundation of ,,Novi Sad
2021 – European Youth Capital’’ OPENS formed the city volunteering service – NVS.

VI Strengthening of Youth Organizations
Through the programs of OPENS FundCon and Youth Budget The Door Opener, OPENS
contributed in developing organizational and individual capacities for the youth programmes.
This pillar influenced more than 75 young people to actively contribute in sharing and
collecting the information about the youth opportunities in the City of Novi Sad – through the
services of InfoPolis and Info4Youth platform.

VII Towards the inclusive policies
More than 30.000 participants gathered and OPENS succeeded to develop long term
collaboration with city management, agencies and institutions both on local, province and
national level. ,,Ms Prime Minister Opens the Doors’’ event was realized through the
dialogue between the youth representatives and Ms Prime Minister of Republic of Serbia

where more than 20 young people had the opportunity to talk to Ms Prime Minister. ,,Mayor
Opens the Door’’ event gathered 20 young people for a dialogue where they had the
opportunity to talk with the city Mayor and representatives of city management. Through the
process of co-management OPENS developed long term cooperation with the Mayor of the
City of Novi Sad, the cabinet of Ms Prime Minister of Republic of Serbia, Ministry of
Culture and Information and Ministry of Foreign Affairs of Republic of Serbia. OPENS also
contributed to programme: Participative Budget for High School Students – Join us and
find a solution. In this programme high school students got the opportunity to learn about the
mechanisms of participative democracy and to develop their own school communities by
taking a leading role of decision making in the activities.

Youth Budget Programme
Thanks to the title of European Youth Capital our door got opened for the realization of more
than 3.000 activities through 46 programmes, and coordination with 42 youth organizations.
All the above-mentioned projects were developed in association with volunteers and citizens
of Novi Sad without which energy none of the events would not make sense. After three
years of continued support to youth organizations almost 169.796.475 million of dinars was
singled out.
We are surrounded with diverse individuals who are working towards the common goal. And
that diversity is the motivational power of the City of Novi Sad – the city of diverse
international and religious communities and working towards the city of tolerance as a
multicultural society.

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Privacy Policy

Introduction

This Privacy Policy shall define the manner in which “Novi Sad European Youth Capital - OPENS” Federation of Associations (Omladinski savez udruženja “Novi Sad omladinska prestonica Evrope - OPENS”), with the headquarters in Novi Sad, Laze Telečkog 2 (hereinafter: “OPENS”), obtains and uses information obtained from the users (hereinafter: “User”) who access the website at the address www.opens2019.rs (hereinafter: “our website” or “website”) or other parties/websites in the ownership of OPENS, which redirect to www.opens2019.rs

OPENS is dedicated to the privacy protection of all visitors of the website www.opens2019.rs and the protection of all personal data provided by the Users.
This Privacy Protection shall be related to our website and all contents, events, activities and programs organised and implemented by OPENS, in relation to General Data Protection Regulation (hereinafter: “GDPR”).

Introduction

OPENS Privacy Policy and Cookie Policy shall help the Users understand the manner in which OPENS uses the information obtained from the Users. By the provision of their personal data, the Users shall accept OPENS Privacy Policy and Cookie Policy and agree with the collection, use and publishing of personal data in the manner stated in OPENS Privacy Policy and Cookie Policy.

Shall the Users agree with this Privacy Policy and Cookie Policy, we kindly ask the Users to provide us with their personal data.

What are personal data?

Personal data are information on an individual, defined by an applicable law, such as: name, surname, e-mail address, telephone number, year of birth, address of residence.

Information Obtained from the User
The Users may visit our website without the disclosure of any personal information. Our servers shall obtain the IP addresses of the Users, but not their e-mail addresses.
Still, for certain parts of our website, it is necessary to obtain personal data of the Users for a particular use - e.g. in order to provide the Users with the information requested or during the log-in.

OPENS shall do that by an online template and every time the Users send their data via e-mail.

The information obtained by OPENS may include name and surname of the Users, e-mail address, mobile telephone number, year of birth and name of the town in which the Users live, but also other contact data, details on the visit of the Users to our website and the information obtained by Cookies and other monitoring technologies, without the limitation to the IP address of the Users, domain name, Internet browser version and operating system, data on location, log-in and traffic and other data on communication.

Shall the Users contact OPENS, the trace on the correspondence can be stored.

Use of the Obtained Information

The source IP addresses of the Users which OPENS obtains are not used for personal identification of the Users, but are aggregated for the measurement of the number of visits, average time the Users spend on our website, number of visited pages, etc.
Such information is used for the measurement of the use of our website and improvement of its contents.
Personal data obtained by OPENS via website can be used for the purpose of:

  • the Users’ registration - with includes the creation of an account by the provision of the relevant information stated above
  • the provision of any service which the Users require from OPENS
  • sending notifications to the e-mail addresses, about events, activities and programmes of OPENS
  • the participation on the competitions organised by OPENS, in which the Users can be interested
  • for answering the questions of the Users or the processing of the requests of the Users related to the information
  • the provision and personalisation of OPENS services
  • administrating the records of subscribers
  • enabling our website to work and function regularly, and the website content to be presented in the best manner possible for the Users and adjusted to the device and browser the Users use
  • the analysis of the Users’ behaviour (as a group) on our website and the improvement of the website contents
  • the analysis necessary for the creation and development of activities, events and programmes of OPENS, products, services and systems and understanding of the Users’ requests
  • informing the Users on the changes of our activities, programmes and events

Limitation of the Liability

The information provided to OPENS by the Users shall be stored in our data base and can be available to our employees, as well as third parties, business partners, state authorities and representatives of the law, legal successors of our business and vendors engaged in the management of data on our behalf, some of which can be outside the European Economic Community, which use them on our behalf for the purposes stated herein.

With the purpose of the provision of our services, it is possible that we will share your data with the third party service providers who process the data on our behalf. If you send us your data, you shall agree with that.
OPENS shall always strive to ensure that personal data of the Users have the same level of protection as it is the case within OPENS, as well as to ensure the security and their use in accordance with our Privacy Policy and Cookie Policy for the stated purposes, exclusively.
Also, OPENS can transfer aggregate information on the use of our website to third parties, which do not refer to the information by which the Users can be identified.
We shall retain the right of disclosing the Users’ personal data in accordance with the law or when we assume that the disclosure is necessary for the protection of our rights and/or compliance with a court proceeding, court warrants, regulator’s request or any other legal process related to us. If that is not required by a law, without your consent, we will not share, sell or distribute any information provided in any manner.

Finally, if OPENS enters a joint venture or be sold, i.e. merged to other legal entity, the information of the Users may be shared with the new business partners or owners.

Users Aged 16 and Younger

If the Users are 16 years old or younger, it is necessary that they obtain the permit of a parent, i.e. guardian, before the provision of any personal information to OPENS. The Users without the consent cannot provide personal information.

Other websites

Our website may contain the links to other website which are out of OPENS’ control and thereby shall not be included in this Privacy Policy and Cookie Policy.
If the Users access other websites via links from our website, such websites may obtain information from the Users which will be used in accordance with their Privacy Policy, which may differ from OPENS Privacy Policy and Cookie Policy. In relation to that, we recommend the Users to meet with the terms and conditions of using all linked, quoted or related website they visit.

Safety of the Obtained Information and Retention of Data

OPENS shall apply strict physical, electronic and administrative protection measures in order to protect the information of the Users from the access of unauthorised persons, against illegal processing, accidental loss, destruction and damage online.

The information from the Users shall be retained within a reasonable period of time, i.e. within the period stipulated by the law.

Online Transfers and Disclaimer

Taking into account that the Internet is a global surrounding, the use of the website for the collection and processing of personal data must include the transfer of data at the international level. Therefore, by the access and visit to this website, as well as the electronic communication with OPENS, the Users shall accept and agree with this manner of data management.

Despite the fact that OPENS shall implement understandable measures for the protection of viruses and other malicious components, the nature of the Internet is such that it is impossible to ensure that the Users’ access to the website will be without interruptions or errors, since the Users are responsible for the safety of their points of access to the website (desktop computer/laptop and mobile device) and their internet connection.

It is recommended that the Users access the website via known and reliable access points and the Internet, as well as to protect themselves by the use of antivirus program.

Access and Update of the Information

The Users shall be entitled to see which personal information of theirs OPENS uses and to request the necessary changes for such information to be correct and truthful (OPENS micro websites).

Contact

Shall the Users have any question, comment, inquiry or request related to the use of personal data of the Users by OPENS Privacy Policy and Cookie Policy, they can contact us via website or via e-mail: office@opens2019.rs

OPENS will respond to any question of the Users related to the protection of personal data, OPENS Privacy Policy and Cookie Policy and strive to respect all suggestions related to these documents.

Changes of these Rules

Since that there is the possibility of updating OPENS Privacy Policy and Cookie Policy from time to time, in order to respond to the changes of OPENS practice which refer to our website or online information, without the prior notification of the Users, it is recommended to the Users to occasionally check these documents and inform themselves on the changes.

In the header of these two documents, the date of update will be stated.

User’s Rights

In accordance with the GRPR regulation, the Users have the right to:

  • unsubscribe from the e-mail list anytime
  • request the insight in the data stored in the OPENS data base
  • request to be forgotten (the deletion of their data from our data base)
  • require the changes of the Privacy Policy

OPENS has the discretion to update this Privacy Policy anytime. When doing so, the date of the update will be at the bottom of this page. It is recommended for the Users to check this page from time to time, in case of changes and to remain informed about the manner in which we protect the personal data obtained. You shall agree and accept that it is your responsibility to periodically check this Privacy Policy and be informed on the modifications.

Your Approval of These Terms and Conditions

By using this website, you shall agree with this Privacy Policy. In case you do not agree with this Privacy Policy, please do not use our website. Using the website after the publishing of the changes hereof shall be considered your approval of such changes.